Supporting Service Level Agreements on IP Networks

This book provides a good coverage of aspects dealing with performance management of IP based networks. I liked the fact that the book provided a fairly detailed overview of techniques that are used for managing IP network performance, ranging from capacity planning, Quality of Service techniques, policy based networking as well as performance monitoring. The material is explained in very clear fashion and definitely provides a broad coverage. I also liked the way in which the book broke down the discussion for SLAs for network providers, enterprise networks and for application service providers. Among the gripes is that the book description is somewhat misleading. As an example, VPNs, MPLS and IPV6 are examined very briefly in the final chapter, but mentioned prominently on the cover of the book. Also, the website mentioned in the book does not appear to be operational at the publisher's site. Despite these flaws, I still enjoyed reading the book, and definitely learnt a lot from it. I believe this book will provide good background for everyone who wants to make some sense out of the hype of QoS and policy based networking.