Supervision in the Hospitality Industry with Answer Sheet (Ahlei) & Supervision in the Hospitality Industry Online Component (Ahlei) -- Access Card Pa

by American Hotel & Lodging Association, Raphael R. Kavanaugh, Jack D. Ninemeier

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Introduce students to the supervisory skills they ll need to succeed in a hospitality career. They will be prepared to meet the expectations of management, employees, and guests. " SUPERVISION IN THE HOSPITALITY INDUSTRY, 5/e " features revised procedures for managing conflict; expanded information on motivation, including a discussion of on-boarding; new information on the role of technology and social media on recruiting and reference checks; new...

Format:Hardcover

Language:English

ISBN:0133145441

ISBN13:9780133145441

Release Date:December 2012

Publisher:Educational Institute

Related Subjects

Business Business & Investing

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Supervision in the Hospitality Industry with Answer Sheet (Ahlei) & Supervision in the Hospitality Industry Online Component (Ahlei) -- Access Card Pa

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