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Paperback Study Guide to Accompany Supervision in the Hospitality Industry: Applied Human Resources Book

ISBN: 0470099089

ISBN13: 9780470099087

Study Guide to Accompany Supervision in the Hospitality Industry: Applied Human Resources

This Fifth Edition provides comprehensive coverage of the principles, theories, human relations techniques, and decision-making skills that are required to manage a workforce to profitable results. It helps managers satisfy obligations to owners, customers, and employees while maintaining a positive work climate, developing job expectations, disciplining marginal employees, and addressing workplace diversity.

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Format: Paperback

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