Supervision

As a front line supervisor with twenty years experiance under my belt I am very impressed with the authors ability to teach several new and effective people skills in every chapter. I have enjoyed several management texts in the past dozen years and found valuable tools in each and everyone. Whether it was "Reinventing the Warehouse" or "The Goal" these large scope versions of the self help books of the seventies all seem to fall victim to the same flaw as thier predacessors. While technically adept, they all start with the assumption the clay of human flesh with has no self determination. No sense of "Natural Law" that is searching for expression in a positive direction. When one of these very talented authors reaches outside of thier technical area and embraces a more holistic approach they will strike gold. Maybe Plunkett is just the guy to do it. in any case it was a superb effort, for what it was.