Street-Level Leadership: Discretion and Legitimacy in Front-Line Public Service

by Lane Crothers, Janet Coble Vinzant, Janet V. Denhardt, et al.

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Examining public service from the perspective of the worker, this book provides a new framework for understanding the roles and responsibilities of front-line public servants and assessing the appropriateness of their actions. Public employees who work at street level face some of the most intractable, pervasive, and complex problems in contemporary society. Drawing on more than 1,500 hours of observation of police officers and social service workers...

Format:Paperback

Language:English

ISBN:0878407057

ISBN13:9780878407057

Release Date:October 1998

Publisher:Georgetown University Press

Length:240 Pages

Weight:1.30 lbs.

Dimensions:0.6" x 6.0" x 8.9"

Grade Range:Postsecondary and higher

Related Subjects

Communication Policy Elections & Political Process Political Science Politics & Government Politics & Social Sciences Public Affairs & Administration Public Affairs & Policy Social Science Social Sciences Social Services & Welfare

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Street-Level Leadership: Discretion and Legitimacy in Front-Line Public Service

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