Stop, Look, and Listen: The Leadership Fable about Putting Your Customers First and Keeping Them There for Good
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Sales have dropped precipitously. The board is meeting next week. Bob, founder and long-time CEO, is urged by his team to hire an expensive management consulting firm and drastically cut costs as a last ditch effort to improve the company's bottom line. Stop, Look, and Listen is the story of how Bob puts the principles put forth in Chuck Wall's Customer CEO: How to Profit from the Power of Your Customers to work. Bob has been running his company as...
Format:Hardcover
Language:English
ISBN:1629561355
ISBN13:9781629561356
Release Date:October 2015
Publisher:Routledge
Length:84 Pages
Weight:0.50 lbs.
Dimensions:0.6" x 5.3" x 8.3"
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