Stephan Schiffman's Telesales: America's #1 Corporate Sales Trainer Shows You How to Boost Your Phone Sales

This book offers a great way to dissect your sales call, identify what's missing (or what's overkill), measure its effectiveness, and improve your strategy. I purchased this book with another "highly rated" telephone sales book after scouring every book regarding tele-sales and telemarketing at my library. This is the best current publication that I have found.

I just got this book yesterday and am already more than half way through-it keeps you moving along and wanting to read each following chapter. i have no prior experience in telesales (or any sales) and this book has answered a lot of questions for me already. every time a question comes up, it seems it is answered within the following few chapters. the book is orgainzed very well and i can see how its suggestions will help me when i start my new job. i am very eager to put them to use!

There are no fads in selling. It's just hard work. Shiffman's book breaks down the key elements of engaging customers into no-nonsense, blocking and tackling steps. Follow the steps to success. Well done!

From Joe Catal. Author of "Telesales Tips From The Trenches".For those of you who have read my book, you know I like the no nonsense approach to selling.This book has some of the best sales techniques I've come across in a long time. The up-dated version of the book is very clear and concise and with many examples. Steves "LEDGE" technique is one I highly recomend, and use myself.He also has a very powerful voice mail message that will get at least 50% of your calls returned. And I'm being conservative here!I really liked this book, and know you will too.Buy it, you won't be disappointed.Joe Catal.Great job Steve!!!!

Stephen Schiffman, one of the most renowned sales trainers, discusses how to assess your current performance and then increase your sales. If you've read Getting to Closed, skip the first section or just consider it a useful review. From Getting to Closed, you already know his techniques for tracking your numbers and understanding your ratios. He offers insight on how to move from initial contacts to prospects to sales and how to continually delve for new customers while working with your most promising leads. What really makes this book sing are the short, bite-sized chapters and concluding action items that help you implement and practice each axiom. Schiffman's succinct, breezy style makes this a quick, easy read. You'll also find his examples of phone conversations and responses helpful as a guide to adapt to your own situation. We from getAbstract leave this message: call Shiffman into action to increase your sales as you put these steps to work.