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Paperback Spoil 'em Rotten!: Five-Star Customer Delight in Action Book
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ISBN: 0595424120

ISBN13: 9780595424122

Spoil 'em Rotten!: Five-Star Customer Delight in Action

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Format: Paperback

Condition: New

$13.18
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Book Overview

Companies spend incredible amounts of energy and treasure trying to bring new customers in the front door, only to watch them walk right out the back because they feel unimpressed, dissatisfied, or even insulted by the terrible service they receive.

Spoil 'em Rotten, and close that back door Keep every customer you ever earn by treating them so well, they'll fight to stay with you. Turn your delighted customers into your most powerful sales...

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Business Business & Investing

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