Speaking Frankly About Customer Relationship Management: Why Customer Relationship Management Is Still Alive and Vital to Your Company's Customer Stra

by J.C. Quintana

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Book Overview

Foreward by Dr. Dan Dana (Conflict Resolution)

& John Marchica (The Accountable Organization)

Speaking Frankly About Customer Relationship Management is a comprehensive guide to the strategic and technological elements of building and maintaining solid customer relationships. Author JC Quintana provides practical advice and real-world examples to help readers develop effective strategies for managing customer relationships...

Format:Paperback

Language:English

ISBN:0988914514

ISBN13:9780988914513

Release Date:April 2015

Publisher:Crg Press

Length:232 Pages

Weight:0.45 lbs.

Dimensions:0.5" x 5.5" x 8.5"

Related Subjects

Business Business & Investing

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Speaking Frankly About Customer Relationship Management: Why Customer Relationship Management Is Still Alive and Vital to Your Company's Customer Stra

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