So, What's Your Point?

"So, What's Your Point?" is an excellent book. It is written in a style that is easy to read and entertaining. The book contains excellent advice on improving your interpersonal skills. It is written primarily from the perspective of an employee but the lessons can be applied more broadly.

I am using this book as a way of training my staff in better business communications. It has helped me break down some pretty tough communication barriers.

This is not a large book, but it is certainly one of the most practical you will find concerning one-on-one business (or personal!) communications. I'm familiar with Dr. James Wetherbe's other work, and I have found him to be extremely perceptive about all that he writes about. (By the way, another top-notch book on one-on-one communication is "How to Talk So Kids Will Listen & Listen So Kids Will Talk" by Faber and Mazlish, which is (really) about much more than communicating with kids.)

Highly practical techniques for improving communication skills. Very entertaining with many compelling and often humerous anecdotes.