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Paperback Smile Training Isn't Enough: The Three Secrets of Excellent Customer Service Book

ISBN: 1555714226

ISBN13: 9781555714222

Smile Training Isn't Enough: The Three Secrets of Excellent Customer Service

There really are three secrets to great customer service: taking care of your customers, taking care of your organization, and taking care of yourself and your team. Smile Training Isn't Enough proves... This description may be from another edition of this product.

Recommended

Format: Paperback

Temporarily Unavailable

We receive fewer than 1 copy every 6 months.

Customer Reviews

1 rating

A "must-have" book in your customer service library!

Rich Gallagher is an expert practitioner who really understands customer service from the trenches all the way to the executive suite. This book is easy to read and, better yet, easy to apply to your company situation right away. Good stuff!
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