Smart Moves for People in Charge

This is my second book from Deep and Sussman. Alot like "Yes, you can!" "Smart Moves" help you but does not "treasure map" you with a specific path. The book will guide you at the beginning saying you have multiple ways to "use" the book. The best books in type of genre, are the ones that help you help yourself. Pardon the cliche, but Deep and Sussman have an appeal in their writing that's like a teacher. Like the best teacher you've ever had. One that instead of giving answers, asks you the questions that help you be more internally aware of what you're looking for. Recommended for anyone in business trying to inprove themselves operationally. A great read!

As a middle manager in big conglomerates for a decade (that means I failed to climb to the top), I strongly recommend you to buy the book and put it inside your drawer and not on your table if you want to have some competitive advantages after all. Without exaggeration, the book contains short but highly useful tips or checklists for over 95% of business engagements/tasks I can think of. Some reviewers criticized that the content is mostly common sense stuff. In my experience, the devil is in the details. It's efficient and "safe" to get a quick review of the important points for, say, budget discussion with your boss, interviewing a redundant staff, writing a complaint against your vendor, apologising to an angry customer and so on. In a word, a must buy, unless you are confident enough to think that you are always on your top shape with perfect bullets and armors, for all situations and every single minute in a business day.

The guy who recommended this book said he wished he'd had it 20 years earlier in his career. I think he was right. This book is loaded with lists and list of things that you should think about in some situation. Someone has taken the time to itemize the things you should consider in dozens of different situations. Want to improve you customer realations. Take at look at that list and you'll find a lot of things that really make sense. These lists save you the time of trying to figure out what are the attributes if a given situation that you should be looking at. Great book for anyone. You won't use it every day but when you need it, one application of the list can repay you the price of the book many times over.

I work for the wholesale club division of the largest retail chain in America. Needless to say, you don't get a top-notch training course in being a supervisor or hourly manager there. This book was instrumental in my personal development in becoming a good supervisor.The book is set up like a series of checklists. The advantage is that checklists are EASY to read and refer to. In fact virtually every situation you will face is covered by checklists.In fact I enjoyed the many Sam Walton trademark management styles they incorporated into the book...it made it easier to connect with.The book is simply outstanding and for the price you would be, quite frankly, a fool not to get it.As we all know employee morale is paramount in having them take better care of our customers and/or product/services development/production. This book helps to develop you (if you let it) into a better manager/supervisor.I would also recommend getting the book titled "Corps Business" by David Freedman (I have a review on this also). The two books should be purchased together and READ. You will get excited about developing yourself into a BETTER manager/supervisor as well as developing your company (both books provide great advice on how to do this). The small investment (we're talking under $40 tops here) will surely pay off (either in promotions or company bonuses!)Good luck!

I really like the book. As an executive director in a small not for profit agency, I sometimes find it difficult to apply some suggestions and recommendations from books to what I do. However, the authors present very practical lists of action steps. I have referred to the book many times, and have identified numerous ideas to put to use.