Smart Mobs: The Next Social Revolution

There are few books that fulfill their promise to describe tomorrow. This is one of them. The "texting tribes" ride the same currents as our "post-literate" age, using technology to augment and implement our human need for communication.Rheingold describes a coming new world where one-to-many communication is focused on "doing" things and where the "one" can be anyone with a mobile phone. Teens and protesters are using texting (a function available on many cell phones) both to "hang" with each other and to coordinate movements. What he has seen in Japan and Finland is becoming commonplace in America's public schools as teenagers flock together in texting "virtual" space more easily than they can in "real" space. Recent reports show that texting is becoming as popular as the telephone -- and it is certainly more stealthy for those seeking to circumvent nosey parents.This is an important book for public libraries. Our public is changing rapidly. This is a window into what is likely to occur.Executive DirectorFranklin Park (Illinois) Public Library

At the very end of the book, the author quotes James Madison as carved into the marble of the Library of Congress: "...a people who mean to be their own governors must arm themselves with the power which knowledge gives." And there it is--Howard Rheingold has documented the next level of the Internet, in which kids typing 60 words a minute with one thumb, "swarms" of people converging on a geospatial node guided only by their cell phones; virtual "CIAs" coming together overnight to put together massive (and accurate) analysis with which to take down a corporate or government position that is fradulent--this is the future and it is bright.As I go back through the book picking out highlights, a few of the following serve to capture the deep rich story being told by this book--breakthroughs coming from associations of amateurs rather than industry leaders; computer-mediated trust brokers--collective action driven by reputation; detailed minute-by-minute information about behaviors of entire populations (or any segment thereof); texting as kid privacy from adult hearing; the end of the telephone number as relevant information; the marriage of geospatial and lifestyle/preference information to guide on the street behavior; the perennial problem of "free riders" and how groups can constrain them; distributed processing versus centralized corporate lawyering; locations with virtual information; shirt labels with their transportation as well as cleaning history (and videos of the sex partners?)--this is just mind-boggling.Finally, the author deserves major credit for putting all this techno-marvel stuff into a deep sociological and cultural context. He carefully considers the major issues of privacy, control, social responsibility, and group behavior. He ends on very positive notes, but also notes that time is running out--we have to understand where all this is going, and begin to change how we invest and how we design everything from our clothing to our cities to our governments.This is an affirming book--the people that pay taxes can still look forward to the day when they might take back control of their government and redirect benefits away from special interests and back toward the commonwealth. Smart mobs, indeed.

Howard Rheingold has the gift of being able to tell the future. Not like a gypsy peering into a crystal ball, but like an astute observer with the brilliant ability to integrate and analyze seemingly disparate phenomena into a cohesive look at the world ahead.Rheingold has been involved with computer technology for enough decades to be able to tell the difference between hype and significant events, and his experience shines through in Smart Mobs. I found gems of insight in every chapter of Smart Mobs, and the book has changed the way I look at the networked world.As a book reviewer, I tons of business/technology books in the mail. Most get skimmed and discarded. Smart Mobs is a keeper.

Howard Rheingold has impeccable timing. In the mid 80s, aware that personal computers were changing the way we think, he wrote Tools for Thought. In the early 90s, he explored how emerging digital networks were changing social groups in The Virtual Community. Twice now he's put words to important social/digital trends, years before they reach critical mass.So when Rheingold writes a book, it's a good idea to pay attention. His new book, Smart Mobs, takes a hard look at what happens when networked virtual communication goes mobile. And it's a mind-bending read.Consider for a moment that, for a good many years, personal computers sat in offices and living rooms totally disconnected from each other. It seems quaint now, but I remember that time. And if you can remember the sea change that happened in the world when all those computers (and the people behind them) got connected to the internet, you can get some inkling of the change Rheingold predicts is on its way when that same networked computational power goes mobile. We're in for another whirlwind of change in technology, and with it, a change in the way communities come together and express themselves. The book is a captivating exploration of what these new technologies are (think internet-enabled, location-aware mobile phones and PDAs) and how they're already shaping communities around the world. Howard's writing is engaging and deep, and the book is an evenhanded exploration of the new technology, both good and bad. If you want a glimpse of the virtual communities of the future, pick up his book and follow the ongoing conversation at smartmobs.com.(Reprinted from designforcommunity.com with permission.)

"Smart mobs" sounds like an oxymoron: after all, what's more impulsive or uncontrolled than a mob? It's typical of Howard Rheingold to throw down such a brightly-colored rhetorical gauntlet, and then to describe how smart mobs are emerging in places as diverse as Tokyo, anti-globalization protests, and virtual communities. Forget images of mobs storming the Bastille, or rioters: smart mobs are a new kind of social organization, made possible by real-time, connective technologies-- cell phones, SMS, pagers, and the Web. If old-fashioned mobs were just giant assemblies of individuals, communications technologies give them nervous systems, the ability to coordinate their actions, to work together, and respond to changes and challenges. Smart mobs are not automatically good or evil. The crowds that brought down Phillipine president Joseph Estrada responded to calls put out via SMS. Anti-globalization protesters have been avidly embraced network technologies. So has Al Qaeda.Some readers will doubtless find familiar ideas in "Smart Mobs:" for whatever odd reason, 2002 has been The Year of Books About Self-Organizing Social Networks, thanks to writers as different at Steven Johnson ("Emergence") and Mark Taylor ("The Moment of Complexity"). But Rheingold is scrupulous and generous about acknowleding his influences; besides, the real value of his book lies in his own fieldwork, and his reflections on what the smart mob phenomenon will mean for business, politics, and social life. Even if your copy of Wolfram is dog-eared and the spine is weak from re-reading (and let's face it, whose isn't), it's still worth following Rheingold through Shibuya, Helsinki, and the Web...