Service That Sells!: The Art of Profitable Hospitality
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Book Overview
This is it. The bestselling book in food service history. Over the years it has been updated and, based on demand, kept printing. Today, hundreds of thousands of copies later, owners, managers, and... This description may be from another edition of this product.
Format:Paperback
Language:English
ISBN:1879239000
ISBN13:9781879239005
Release Date:January 1991
Publisher:Pencom
Length:182 Pages
Weight:0.64 lbs.
Dimensions:0.5" x 5.4" x 8.3"
Customer Reviews
6 ratings
Must read for anyone in the restaurant business!
Published by Ritchie , 1 year ago
Absolutely amazing book! Easy and fun to read. The book had so many golden nuggets that sparked ideas and changes in my restaurant. I immediately started implementing 2 ideas which started generating more sales instantly! Highly recommend this book
A FIVE STARS TOOL
Published by Thriftbooks.com User , 22 years ago
This book it is exactly what it says it is. Easy tips that can help you to run your restaurant and improve the service you offer to your customers. It is more for the owner or the manager but it can be usefull to everybody who is working there even the barmen. I recomend it because of the easy language it uses and because it offers practical solutions to everyday problems.
Money in your pocket!
Published by Thriftbooks.com User , 24 years ago
My manager recommended this book to me. I started using the tips inside before I even finished the book. I saw a difference in my wallet immediately! This book makes your job as a waiter/waitress easier and more profitable. It pays for itself in the first night. I recommend it to all our new hires.
A great buy
Published by Thriftbooks.com User , 24 years ago
The best buy I have done since long time.. a hands on tool for hospitality and restaurant professionals.. Packed of tips, hints and the Truth.. I have started using some examples while still reading this book. I think a must for every manager and boss in this industry.. I learned a lot and opened my eyes again, remembered things forgotten and implemented tricks from the book.. this book is every cent worth spent.. And fun reading too.
A MUST FOR ALL RESTAURANT MANAGERS
Published by Thriftbooks.com User , 25 years ago
Probably the best book ever written as far as running a restaurant goes. Very easy to read and fun.Worth its weight in gold, this is what companies pay consultants thousands of dollars for. Even after reading it several times, i still pick it up just to remind myself how simple it all is.
Great for any training program
Published by Thriftbooks.com User , 25 years ago
This book gives many examples how to train your servers to increase your profits by being sales people instead of order takes. The steps Jim Sullivan gives can be applied not only to the Food Service industry but to many other sales and service industries.
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