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Business & Investing Books > Management Books
Paperback Johnston: Service Ops Management_p4 Book
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ISBN: 0273740482

ISBN13: 9780273740483

Johnston: Service Ops Management_p4

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Format: Paperback

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Book Overview

This international market-leading book, aimed at both students and practising managers, provides a comprehensive and balanced introduction to service operations management. Building on the basic principles of operations management, the authors examine the operations decisions that managers face in controlling their resources and delivering services to their customers.

Related Subjects

Business Business & Finance Business & Investing Economics Education & Reference Industries & Professions Management Management & Leadership Popular Economics Production & Operations

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