ISBN: 0471904031

Service Management: Strategy and Leadership in Service Businesses

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Examines the special characteristics that make services & the management of service organizations successful. Provides a comprehensive framework for service oriented businesses that stresses a... This description may be from another edition of this product.

Format:Hardcover

Language:English

ISBN:0471904031

Release Date:January 1984

Publisher:John Wiley & Sons Ltd

Length:156 Pages

Weight:0.85 lbs.

Related Subjects

Business Business & Investing Economics

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Service Management: Strategy and Leadership in Service Businesses

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