Service Management
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Book Overview
Balancing conceptual and applied coverage of all aspects of the management and operation of services, "Service Management" has maintained the position as market leader through five previous editions.... This description may be from another edition of this product.
Format:Paperback
Language:English
ISBN:1259010651
ISBN13:9781259010651
Release Date:April 2013
Publisher:McGraw-Hill Europe
Length:544 Pages
Weight:2.35 lbs.
Customer Reviews
1 rating
Service Operations
Published by Thriftbooks.com User , 14 years ago
I am using this book for my course. It is assisting me with the assignments and course discussions.
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