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Computers & Technology Books > Software Books
Paperback Service Management for Dummies Book
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ISBN: 0470440589

ISBN13: 9780470440582

Service Management for Dummies

by , , , et al.
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A plain-English guide to managing IT from the customer's perspective Practical guidance on delivering and managing IT so that it meets the multiple needs and demands of a company and its customers and end-users-both inside and outside the organization-is hard to come by; this accessible book takes a common-sense approach that explains exactly what IT services are and how to fit them most effectively into a business Topics include setting a...

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Format: Paperback

Condition: Very Good*

*Best Available: (ex-library)

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