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Business & Investing Books > Marketing & Sales Books
Hardcover The Service Management Course: Cases and Readings Book
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ISBN: 0029140919

ISBN13: 9780029140918

The Service Management Course: Cases and Readings

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In this companion volume to the widely acclaimed "Service Breakthroughs: Changing the Rules of the Game, " Professors Earl Sasser, Christopher Hart, and James Heskett present 37 case studies and 10... This description may be from another edition of this product.

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Format: Hardcover

Condition: Acceptable

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