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Business & Investing Books > Industries & Professions Books
Hardcover Service Level Agreements: Measuring Cost and Quality in Service Relationships Book
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ISBN: 0412542404

ISBN13: 9780412542404

Service Level Agreements: Measuring Cost and Quality in Service Relationships

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This volume describes how to manage the service relationship between provider and customer. A service level agreement defines the level of service which a customer can expect. As such, it is... This description may be from another edition of this product.

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Format: Hardcover

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Business Business & Finance Business & Investing Economics Industries & Professions Management & Leadership Quality Control Textbooks

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