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Business & Investing Books > Management & Leadership Books
Hardcover Service Design for Six SIGMA: A Roadmap for Excellence Book
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ISBN: 0471682918

ISBN13: 9780471682912

Service Design for Six SIGMA: A Roadmap for Excellence

by , ,
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A roadmap to consistent, high-quality service for any organization

A service is typically something created to serve a paying customer, whether internal or external. Some services consist of several processes linked together while others consist of a single process.

This book introduces Design for Six Sigma (DFSS), an easy-to-master, yet highly effective data-driven method that prevents defects in any type of service process. The...

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Format: Hardcover

Condition: New

$151.84
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Related Subjects

Business Business & Finance Business & Investing Economics Electrical & Electronics Engineering Leadership Management & Leadership Textbooks Total Quality Management

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