Service Agreements: A Management Guide

by Van Haren Publishing, Rob Johnston, Robert Benyon

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Many organizations are demanding increased quality levels from ICT service providers. Service management (SM) is the integrated approach to the management of ICT service requirements and levels. This... This description may be from another edition of this product.

Format:Paperback

Language:English

ISBN:9077212914

ISBN13:9789077212912

Release Date:March 2006

Publisher:Van Haren Publishing

Length:90 Pages

Weight:0.39 lbs.

Dimensions:0.2" x 6.1" x 8.3"

Related Subjects

Computers Computers & Technology

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Service Agreements: A Management Guide

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