Send This Jerk the Bedbug Letter: How Companies, Politicians, and the Mass Media Deal with Complaints and How to Be a More Effective Complainer

Name: Excellent, in-depth and effective
Item: Send This Jerk the Bedbug Letter: How Companies, Politicians, and the Mass Media Deal With Complaints and How to Be a More Effective Complainer
Rating: 5
Author: Thriftbooks.com User

by John Bear

Looks at who complains, why they complain, what they complain about, how to complain effectively, and more. This description may be from another edition of this product.

Format:Paperback

Language:English

ISBN:0898158117

ISBN13:9780898158113

Release Date:May 1996

Publisher:Ten Speed Press

Length:224 Pages

Weight:0.95 lbs.

Dimensions:0.9" x 6.0" x 8.9"

Related Subjects

Business Business & Investing Commerce Economics Education & Reference Industries & Professions Reference

Customer Reviews

1 rating

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Excellent, in-depth and effective

Published by Thriftbooks.com User , 26 years ago

This book is incredible! It tells you what works and what doesn't, when and how to complain, be persistent, etc, all written quite humorously and with case studies.

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Send This Jerk the Bedbug Letter: How Companies, Politicians, and the Mass Media Deal with Complaints and How to Be a More Effective Complainer

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Customer Reviews

Excellent, in-depth and effective

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