While memos have been replaced by e-mails, the "rules" are the same. This book provides key information on how to write effective memos/e-mails. The book presents model memos, both strong and weak, and helps illustrate the importance of writing concise memos. I picked this book up from someone who was throwing it away, and it has proved to be invaluable in helping advance my career. When bombarded by e-mails, messages that are not clear are simply ignored. My father is a retired english professor, but he could not write an effective memo to save his life. Memo writing is a skill, not an art. I would encourage the author to offer a second edition called, "Send Me an e-mail." The content is still relevant today.
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