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Paperback The Satisfied Patient: A Guide to Preventing Malpractice Claims by Providing Excellent Customer Service Book

ISBN: 1578392705

ISBN13: 9781578392704

The Satisfied Patient: A Guide to Preventing Malpractice Claims by Providing Excellent Customer Service

Explains how incorporating 'five-star' customer service principles into care giving, encouraging patients to take responsibility for their care, and creating concise documentation can reduce possible... This description may be from another edition of this product.

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Format: Paperback

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