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Paperback Salesforce CRM The Definitive Admin Handbook - Second Edition: The Definitive Admin Handbook - Second Edition: Salesforce CRM is a web-based Customer Book

ISBN: 1782170529

ISBN13: 9781782170525

Salesforce CRM The Definitive Admin Handbook - Second Edition: The Definitive Admin Handbook - Second Edition: Salesforce CRM is a web-based Customer

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Book Overview

Salesforce CRM is a web-based Customer Relationship Management Service designed to transform your marketing and sales. With this complete guide to implementing the service, administrators of all levels can easily acquire deep knowledge of the platform.

Key Features

Updated for Spring '13, this book covers best practice administration principles, real-world experience, and critical design considerations...

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