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Paperback Revolutionize Your Customer Experience Book

ISBN: 1349518344

ISBN13: 9781349518340

Revolutionize Your Customer Experience

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Format: Paperback

Condition: New

$49.58
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Book Overview

In his previous groundbreaking book with John Ivens, Colin Shaw looked at the development of the conceptual framework for the customer experience together with examples of best practice and strategies for implementation. As predicted the customer experience has become the next competitive battleground. The current book will explore the subject in more depth with new research and best practice and show companies and organizations how to identify where...

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