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Paperback Rethinking Public Service Delivery: Managing with External Providers Book

ISBN: 0230237959

ISBN13: 9780230237957

Rethinking Public Service Delivery: Managing with External Providers

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Format: Paperback

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Book Overview

Winner of the 2014 Academy of Management Public-Nonprofit (PNP) Division Best Book Award

Many public services today are delivered by external service providers such as private firms and voluntary organizations. These new ways of working - including contracting, partnering, client co-production, inter-governmental collaboration and volunteering - pose challenges for public management. This major new text assesses the ways in which...

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