Results Rule!: Build a Culture That Blows the Competition Away

I have worked with many companies who do all the regular management tricks (TQM, lean, reward results, etc.) well and still find themselves falling behind relative to today's global competitors. Pennington is right on target with his advice that culture is the most influential driver of behavior, and the only one that can encourage and support corporate innovation. He has many excellent examples, including non-profits and government, and he incorporates practical principles that apply to the kind of culture needed for both higher performance and innovation. My only disappointment is that his advice is mostly in the form of basic principles, and I believe many managers will have a difficult time knowing how to apply those principles to transform their organizations. Still, there is precious little practical material on this important topic out there--despite the huge numbers of business books released every year. Thus, in this new "flat" world, where all companies need to be innovative to sustain competitive advantage, this book stands above the crowd.

Results Rule! should be the theme of all your staff meetings - used it as a agenda. Pennington clearly discusses the practical, real world path of changing your organization from awannabees-to- a hero in your customer's eyes. Customers want and need organization's to step-up. Pennington's chapter on accountability is the best real world manuel I've ever read. This book will give you the focus and energy to go from a wannabee to a hero!!

Randy has once again created the image for all those desiring a change in their current methods of doing business. He has presented an invaluable way to help everyone grow their business, whether you work for a large company or run a one-person business from your home. This is simply one of the best books I have read! Read, enjoy and reap the benefits. Danny Clemens President, CEO BreakThrough Consultants Inc.

Very easy to read. Follow Results Rule! and from a small office to a large corporation you will see a culture change. I think you will enjoy the results when applied to your company.

"Randy's passionate, polished, and practical approach shines through once again. His newest book is deceptively well-written. It makes you feel guilty about why you are not doing more to help your organization be successful and gives you the confidence to believe change is possible. He doesn't sugar coat the fact that building a strong corporate culture is tough. I especially liked his discussion on valuing candor and how seventy-nine cent of problems grow into big problems, wasting valuable time and energy. A few of his illustrations even made me laugh out loud. This isn't a long book, but it is one that you should re-read often, reflecting on insights. Have a pen handy. You will be jotting notes in the margin." Janine McBee, Texas Credit Union League - Southwest CUNA Management School