Resolving Complaints for Professionals in Health Care

by Wendy Leebov

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Service recovery and hospital complaint-handling are not a favorite subject among healthcare employees. Yet, if we learn to reframe complaints, we can embrace them as a second chance to make things... This description may be from another edition of this product.

Format:Paperback

Language:English

ISBN:1480072532

ISBN13:9781480072534

Release Date:October 2012

Publisher:Createspace Independent Publishing Platform

Length:56 Pages

Weight:0.26 lbs.

Dimensions:0.1" x 6.0" x 9.0"

Related Subjects

Business Business & Investing Economics Medical Medical Books

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Resolving Complaints for Professionals in Health Care

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