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Paperback Resolving Complaints for Professionals in Health Care Book

ISBN: 1480072532

ISBN13: 9781480072534

Resolving Complaints for Professionals in Health Care

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Format: Paperback

Condition: Like New

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Book Overview

Service recovery and hospital complaint-handling are not a favorite subject among healthcare employees. Yet, if we learn to reframe complaints, we can embrace them as a second chance to make things... This description may be from another edition of this product.

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