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Hardcover Relationship Dynamics: Theory and Analysis Book

ISBN: 0684824493

ISBN13: 9780684824499

Relationship Dynamics: Theory and Analysis

How people interact with others, and even with products and markets holds the key to business success. In this book, the authors have created a model for line and staff managers to analyze the underlying structure and dynamics of employee and customer relations. A practical application of this theory called Relationship Analysis is then introduced which enables individuals and organizations to evaluate and change real-life situations in the workplace...

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Format: Hardcover

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