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Paperback Reinventing Your Contact Center: A Manager's Guide to Successful Multi-Channel CRM Book
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ISBN: 0131837893

ISBN13: 9780131837898

Reinventing Your Contact Center: A Manager's Guide to Successful Multi-Channel CRM

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Emphasizing the worth of positive customer interactions, Re-Inventing Your Contact Center provides tools for building the very best multi-channel customer relationship management system. Learn why... This description may be from another edition of this product.

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Format: Paperback

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