Quality in Public Services: Managers' Choices.

by Lucy Gaster

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The book closes the gap between politicians' rhetoric, public expectations and the day-to-day dilemmas facing managers wanting to improve the quality of public services. It offers a mixture of... This description may be from another edition of this product.

Format:Paperback

Language:English

ISBN:0335191606

ISBN13:9780335191604

Release Date:January 1995

Publisher:Open University Press

Length:160 Pages

Weight:0.49 lbs.

Dimensions:0.3" x 6.0" x 9.0"

Related Subjects

Self Help Self-Help Self-Help & Psychology Social Science Social Sciences

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Quality in Public Services: Managers' Choices.

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