Quality in Library Service: A Competency-Based Staff Training Program First North American Edition (Library Science Series)

(Part of the Library Education Series)

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QUALITY IN LIBRARY SERVICE: A Competency-Based Staff Training Program First North American Edition (Library Science Series) A Complete Professional Development Package: Training Manual With Slides, Role Plays, Forms, Quizzes: This practical staff training program for libraries is rooted in two key concepts: 1) the quality management philosophy and techniques of famed "Total Quality" expert William Edwards Deming and 2) the constant need for library...

Format:Paperback

Language:English

ISBN:1590958128

ISBN13:9781590958124

Release Date:May 2007

Publisher:Totalrecall Publications

Length:208 Pages

Weight:1.13 lbs.

Dimensions:0.4" x 8.3" x 11.7"

Related Subjects

Education Education & Reference Language Arts Reference

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Quality in Library Service: A Competency-Based Staff Training Program First North American Edition (Library Science Series)

(Part of the Library Education Series)

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