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Hardcover Quality in Action: 93 Lessons in Leadership, Participation, and Measurement Book

ISBN: 0471552062

ISBN13: 9780471552062

Quality in Action: 93 Lessons in Leadership, Participation, and Measurement

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Format: Hardcover

Condition: Good

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Book Overview

Quality Praise for Quality in Action "An important book--and one that's just plain fun to read.... This book is a gem " --from the Foreword by Tom Peters, author of In Search of Excellence and Thriving on Chaos "Townsend and Gebhardt's essay on our foremost problem of staying competitive in a world market in which more and more little people are learning how to do it better and better is not only penetrating and revealing; it is also entertaining,...

Customer Reviews

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An excellent primer for leaders and wannabee leaders!

Pat and Joan have, in this book, put together a practical, thought provoking and, when appropriate, humorous primer on what it takes to lead today's and tomorrow's organization. Get it, read it and read it again!
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