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Paperback Quality Health Care: A Guide to Developing and Using Indicators Book
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ISBN: 1284023079

ISBN13: 9781284023077

Quality Health Care: A Guide to Developing and Using Indicators

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Format: Paperback

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Book Overview

Written by an internationally-recognized expert in the field of quality management, this text is an essential guide for understanding how to plan and implement a successful quality measurement program in your healthcare facility. It begins by presenting an overview of the context for quality measurement, the forces influencing the demand for quality reform, how to listen to the voice of the customer, and the characteristics of quality that customers...

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Health Health, Fitness & Dieting Health, Fitness & Dieting Medical Medical Books

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