Service Quality & Customer Satisfaction
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Digitalization and automation have created unlimited dependencies on the services provided by the telecom industry. There has been an elevation in calling, texting, gaming, and internet-related applications with dependencies on telecom services.To acquire a market share, the operators offer their services at a competitive price and value-added services. To sustain a highly competitive market, service providers must continuously work on service quality...
Format:Paperback
Language:English
ISBN:6203410187
ISBN13:9786203410181
Release Date:February 2021
Publisher:LAP Lambert Academic Publishing
Length:136 Pages
Weight:0.46 lbs.
Dimensions:0.3" x 6.0" x 9.0"
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