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Paperback Public Management and Complexity Theory: Richer Decision-Making in Public Services Book

ISBN: 0415654025

ISBN13: 9780415654029

Public Management and Complexity Theory: Richer Decision-Making in Public Services

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Format: Paperback

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Book Overview

That public services exhibit unpredictability, novelty and, on occasion, chaos, is an observation with which even a casual observer would agree. Existing theoretical frameworks in public management fail to address these features, relying more heavily on attempts to eliminate unpredictability through increased reliance on measurable performance objectives, improved financial and human resource management techniques, decentralisation of authority...

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