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Hardcover Professional Services Automation: Optimizing Project and Service Oriented Organizations Book

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ISBN: 0471230189

ISBN13: 9780471230182

PSA: Professional Services Automation: Optimizing Project and Service Oriented Organizations

Name: Optimized and Specialized ERP for White Collar PSORGs
Item: PSA: Professional Services Automation: Optimizing Project and Service Oriented Organizations
Rating: 5
Author: Thriftbooks.com User

By Rudolf Melik, Albert S. Bitton, Ludwig Melik

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Book Overview

PRAISE FOR Professional Services Automation

"SPO/PSA should be viewed by the market as a cost of doing business or, in other words, a competitive necessity for conducting business in the services economy."
-Ted Kempf, Principal Analyst, Gartner

"The depth and breadth of coverage is extraordinary. Any professional or firm considering the implementation of PSA must stop here first-to make a PSA decision without consulting this book first would be foolish."
-Rick Freedman, author, The IT Consultant and The eConsultant

"I have requested each and every department in my organization to look at their respective chapters for incredible insight and concrete solutions."
-Jean Denis Talon, President and CEO, AXA

"This is the reference book that you need to pick up and consider periodically as you plan, analyze, select, and roll out enterprise software."
-Stuart Sackman, Vice President, ADP

"This book is a perfect starting point for any organization wishing to improve their services delivery through the implementation of a PSA product. It provides a clear overview of all of the aspects to consider when evaluating PSA products as well as how to avoid the stumbling blocks to successful PSA implementation."
-Michael Lines, PMP, Publisher, allPM.com-The Project Manager's Homepage

"This guide addresses appropriately the subject of project management as an integral component of the PSA business environment-a sensible and pragmatic approach."
-Lloyd Bartlett, P. Eng., MBA, PMP, Lecturer in Project Management, McGill University

Format:Hardcover

Language:English

ISBN:0471230189

ISBN13:9780471230182

Release Date:May 2002

Publisher:Wiley

Length:432 Pages

Weight:0.25 lbs.

Dimensions:1.6" x 6.4" x 9.3"

Related Subjects

Business Business & Finance Business & Investing Business & Management Computer Science Economics Engineering Entrepreneurship Industrial Engineering Industrial, Manufacturing & Operational Systems Industries & Professions Management & Leadership Manager's Guides to Computing Nonprofit Organizations & Charities Office Automation PMP Exam Production & Operations Project Management Skills Small Business & Entrepreneurship Textbooks

Customer Reviews

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Rated 5 stars
Optimized and Specialized ERP for White Collar PSORGs

By Thriftbooks.com User, September 2, 2002

"The primary focus of traditional Enterprise Resource Planning (ERP) systems is the blue-collar world of factory automation and the world of accounting systems, where the raw data tends to be rolled up and summarized into the organizational structures that were built to conform to the accounting view of the enterprise. These accounting views are useful in the production of general ledgers and other high-level accounting snapshots...

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Rated 5 stars
Definitive reference and unique source of information

By Thriftbooks.com User, June 2, 2002

This is, to the best of my knowledge, the only book that covers professional services from a technical workforce and consulting perspective. In the past I gleaned information and techniques from books about managing professional services from the perspective of law firms and other industries - good information to be sure, but fell short of the realities of technical services.What I like about this book is the complete look...

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Rated 5 stars
Before this book, PSA was a mystery to me

By Thriftbooks.com User, May 27, 2002

I was not sure exactly what a PSA does, how one can justify the investment, what are the key factors to consider and when can I expect a return.This book breaks down PSA into its core and extended components, explains every component and provides diagrams and hard numbers to justify the phased role out of every module. I really liked the chapter on business intelligence. It is amazing to see how the information can be used...

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Rated 5 stars
A Valuable and informative reference tool!

By Thriftbooks.com User, May 27, 2002

"As the Vice President of Finance for a project-oriented organization in the manufacturing industry, I found this book to be both valuable and informative. Unlike some web sites or white papers on the subject, which touch on just one or two narrowly defined topics on PSA, this book offers a comprehensive set of crucial information, informative charts and figures, best-practice workflows and illustrative examples to help clarify...

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Rated 5 stars
Excellent book

By Thriftbooks.com User, May 14, 2002

PSA: Optimizing Project and Service Oriented Organizations is an excellent book, which provides today's executives with the kind of knowledge they need to really set themselves ahead of the game. Very well written and easy to understand, the book is full of graphics, diagrams, figures and charts that explain basic concepts common to all PSA systems. I particularly like the PSA cycle diagram that demonstrates the various aspects...

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