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Business & Investing Books > Marketing & Sales Books
Hardcover Proactive Customer Service Book
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ISBN: 0814403727

ISBN13: 9780814403723

Proactive Customer Service: Transforming Your Customer Service Department Into a Profit Center

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Resolve problems, place orders, satisfy existing customers...this was the realm of the traditional customer service representative. Now they're faced with an added mandate, and it's a whopper:... This description may be from another edition of this product.

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Format: Hardcover

Condition: Very Good

$26.49
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Business Business & Investing Economics Industries & Professions Management & Leadership Marketing Marketing & Sales Total Quality Management

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