Predictive Dialing Fundamentals
Select Format
Select Condition 
Book Overview
Who should read this book? This is a must read if you're a newcomer to predictive dialers and responsible for analyzing, recommending and deploying inbound and outbound call center solutions; or, if you're in the midst of implementing a predictive dialer, or even if your familiar with current technologies, bur want to know more about how leading edge technologies play a role in the productivity of the call center. Did you know chat predictive dialers help companies to: - Increase agent productivity by 150% to 400%. - Experience a ROI within 6 to 12 months. - Talk to at least two people in the same time it takes to manually dial and reach one person.- Boost agent morale by removing the reme- dial tasks of manual dialing. Learn fundamental information about predictive dialers: what they are, how they work, how they benefit businesses chat are conducting telemarketing, customer service and collection calls, as well as what the future holds for call centers.
Format:Paperback
Language:English
ISBN:0936648805
ISBN13:9780936648804
Release Date:January 1
Publisher:CRC Press
Length:190 Pages
Weight:0.60 lbs.
Dimensions:0.5" x 6.1" x 9.0"
Customer Reviews
1 rating
the bible
Published by Thriftbooks.com User , 24 years ago
This is the Bible of telemarketing. You must read this book by the father of predictive dialing.!
Copyright © 2025 Thriftbooks.com
Terms of Use | Privacy Policy | Do Not Sell/Share My Personal Information | Cookie Policy | Cookie Preferences | Accessibility Statement
ThriftBooks ® and the ThriftBooks ® logo are registered trademarks of Thrift Books Global, LLC
ThriftBooks ® and the ThriftBooks ® logo are registered trademarks of Thrift Books Global, LLC
