Personalising Public Services: Understanding the Personalisation Narrative
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Book Overview
Personalisation - the idea that public services should be tailored to the individual, with budgets devolved to the service user or frontline staff - is increasingly seen as the future of the welfare state. This book focuses on how personalisation evolved as a policy narrative and has mobilised such wide-ranging political support. It will be a valuable resource for undergraduate and postgraduate students in public policy and social policy and for researchers...
Format:Paperback
Language:English
ISBN:1847427596
ISBN13:9781847427595
Release Date:July 2011
Publisher:Policy Press
Length:216 Pages
Weight:0.75 lbs.
Dimensions:0.4" x 6.1" x 9.1"
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