Performance Measurement and Control Systems for Implementing Strategy

The five stars rating is not enough. No need to say more words after all the previous reviews.

An excelent help for managing a business. Very practical, proven in real businesses and related with high level strategy

WITHOUT QUESTION this book is the best practical business text I have ever read. Thank you Robert for unequivocally adding value - in a meaningful and tangible way that can be taken to the market and capitalised on. It's books like this that inspire me to invest (what would otherwise be leisure) time in learning & continuing my education. The book is clear, concise, comprehensive & practical, and helped wrap together many general strategy concepts into an effective action based set of implementation tools. VERY, VERY HIGHLY RECOMMENDED.

I rarely get excited about textbooks, but this particular treatment of strategy, balancing leading and lagging indicators with a view of past, present and future, was enlightening. This book should be a "must read" for any mid- or senior- level manager. It shows how to make your decisions more fact-based and less 'art'. With the coming of age of "management of knowledge" this is a great tool to use to improve business processes. Definitely worth every single penny spent - but especially if you are interested in learning tangible methods!