Perfect Phrases for Dealing with Difficult People: Hundreds of Ready-To-Use Phrases for Handling Conflict, Confrontations and Challenging Personalitie
(Part of the Perfect Phrases Series)
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Book Overview
Perfect Phrases for the Right Situation, Every Time Whether it's hiring employees or creating teams, the Perfect Phrases series has the tools for precise, effective communication in any situation. With Perfect Phrases books, you have all the phrases you need to get things done, right at your fingertips
Format:Paperback
Language:English
ISBN:0071493042
ISBN13:9780071493048
Release Date:September 2007
Publisher:McGraw-Hill Companies
Length:240 Pages
Weight:0.57 lbs.
Dimensions:0.6" x 5.1" x 8.0"
Customer Reviews
2 ratings
Great book!- Nice gift for someone in a management position
Published by Thriftbooks.com User , 15 years ago
This is a great book for anyone. It is especially great for leaders or managers. It is also wonderful for those who work in an office environment.
Great product and service
Published by Thriftbooks.com User , 16 years ago
This is an excellent book for the management or human resources professional who has to deal with problematic personalities on a regular basis. It is highly recommended!!
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