This is the classroom book (no answers to the exercises, no chapter reviews) for People Skills, the third book in Jay Goldberg's work readiness and customer service training program.The instructor should own a copy of People Skills before their students purchase (or are provided with) a copy of this book. People Skills can be purchased at online bookstores or at the book's web page https: //www.createspace.com/4118641. People Skills' ISBN is 9781481896498.This...