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Hardcover Peer Training: Improved Performance One by One Book

ISBN: 013104639X

ISBN13: 9780131046399

Peer Training: Improved Performance One by One

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Recommended

Format: Hardcover

Temporarily Unavailable

We receive 1 copy every 6 months.

Related Subjects

Business Business & Investing

Customer Reviews

1 rating

A Must Have For Customer Service Trainers

Carolyn Nilson's Peer Training is a wonderful collection of both motivational philosophy and practical knowledge. She shares information in such a tangible way that you can take the templates that she offers and tailor them to your specific needs based on your organizational goals and objectives. While there are no formulas as each industry and business has a life of its own based on the relationships, operational issues, and cultural values--this book will enable you to get a good start with some of your programs and initiatives.
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