Every day, outstanding organisations do things that ensure that they will retain customers, grow revenues, increase market share and build their reputations. These successful organisations comprise people who hold values and take actions - individually and collectively - that are simple but not always obvious. Informed by Miller's personal commitment to the power of personal accountability and enlivened by compelling true stories, Outstanding! identifies...
I've been a student of all John Miller's books and they all have exceeded my expectations. I read Outstanding when it first came out and turned around and read it again. A simple read with a powerful message! Everyone should read this book, if they want to improve and grow both professionally and personally. The ideas shared are easily identified, exist in most organizations and are so simple to fix. You only have one question...
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What scope does an ordinary employee have to make a difference within a workplace? Quite a bit, according to John Miller in this book. Chapter 1 advises you to "Be Fast", something that has become an increasingly critical competitive factor for businesses, and more good advice follows in subsequent chapters, including "Be Humble", "Forgive Mistakes", "Do What You Promise", "Be Coachable", and "Seek No Culprits". The longest...
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John Miller is an accomplished author and consultant in the business world. His previous book "QBQ" was an exceptional work on identifying empowerment thinking. He continues the linage of thought provoking and insightful works in this text. The book identifies the 47 ways to make an organization better. This book is packed with helpful information. Instead of spending hundreds of dollars on the ever increasing literature...
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I've conducted management training sessions for 9+ years now and have made John Miller's previous books, QBQ! and Flipping The Switch, recommended reading and training material. You can now add Outstanding! to that list. John has a way of writing that encourages people who typically aren't too fond of business-type books to find the time to read his books. He's an expert at using real life experiences and stories to illustrate...
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I really liked this book. I'd even say it was outstanding! :-) And it seems like the author hangs out where I work! We do so many of the things he talks about, like waste time on too many meetings, promote people for the wrong reasons, dwell on past mistakes. (Been there?) Anyway, great book! This is one I think everyone's going to want to get and pass around.
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