Organizational Survival in the New World

The Bennet's provide a dialogue of complex systems that is exceptionally thought provoking. They have a logical progression in developing their concepts and are mindful of reinforcing the basic concepts by continually referring the reader back to the basics of the introductory chapters. Experienced managers will be able to relate the concepts presented in this book to the ones they have experienced. It will allow those mediocre managers to set their goals in proper line and also help those who have been successful in either reinventing their organization from the ground up or honing a functioning organization into a finer running machine. This is not a book you can read and absorb in a short time. In fact, my first reading took several months. My second reading continues in an even more deliberate way, selecting certain chapters that relate to my real world. A book you keep on a nearby shelf to pull down periodically for a short read about a specific organization concept of interest.

At Kent State University our graduate interdisciplinary program, Information & Knowledge Management (IAKM), was founded two years ago by a number of departments and schools: Communication Studies, Computer Science, Graduate School of Management, Journalism & Mass Communication, Library and Information Science, and Visual Communication Design. This rich mosaic of experience and knowledge is a seedbed for teaching the Intelligent Complex Adaptive System (ICAS) as described in Organizational Survival in the New World: The Intelligent Complex Adaptive System, by Alex and David Bennet. Many of our learners in the IAKM Program are mid-career professionals, managers, and executives who seek a blueprint and framework for constructing and sustaining the new, Second Generation Knowledge Management (SGKM) organization. Alex and David have provided a rich foundation in the theory behind ICAS and draw in a resulting learner dialogue that demonstrate how theory can be practically engaged in the dynamic environments of our evolving institutions, businesses, and governments. This handbook will be used to design a new course in IAKM that prototypes a successful and innovative ICAS organization-covering aspects of its architecture, structure and infrastructure, culture, leadership, problem-solving and decision-making apparatus, collaboration, and potential institutional outcomes. Alex and David Bennet are exemplary Master Builders who draw upon Complexity Theory. This book fulfils the needs displayed by many highly motivated learners who wish to comprehend and apply the elements and theories that are required to construct and launch a competitive and agile ICAS organization. Of particular value to me was Part IV: The Knowledge Solution, which focused on the new skills and competencies needed by the new knowledge worker to help attain organizational survival and, more importantly, organizational success. This seminal monograph has augmented the goal of my research into the development of a Knowledge Management Educational Framework (KMEF) because it contains rich material with which I can effectively teach KM as well as fertile substance for my academic research agenda. I highly recommend this book because it will prove useful to academics as well as practitioners.

This is one of only a few books to attempt a fresh expansive view of new organizational infrastructure, principles, and tools in nearly a half-century of post-industrial society experience. One might say that until the last decade of knowledge management thinking, there has not been the perspective to do this. But, I don't buy it. Fritz Machlup's work in the 50's extensively described the impact of knowledge work on the economy. Drucker clearly saw it in the 50's. What have we been thinking about?You can't read this book without disagreeing with the Bennets. They touch too many subjects too dear to too many of us. Still, give them credit for so many new ideas. They have laid the basis for a broad dialogue grounded in the credible view of complexity theory. The Bennets have sent out the invitations, they have set the table, who will join the feast? It is challenging for me to read this book. I constantly want to be able to discuss it with others. There is so much depth and breadth at the same time. Also, you may not be able to read it without being remorseful about your own organization, especially if you work in a complex enterprise. Recommend you scan the table of contents and then start reading. As the Bennets say, go to Chapter 19 if you need grounding in complexity theory. I found it useful to jump ahead and read chapters as my interest was peaked. Then go back and pick up from where you left off.The Bennets' research alone has immense value. This book should become a college text for graduate work. They are well grounded in complexity theory, nevertheless, they pull from many fields, disciplines, and theorists to build this new body of knowledge. The book would rock an MBA program. Drucker says that figuring this sort of thing out will determine how well we'll compete in this new century. The Bennets give us new frameworks for describing what we're working with and how we can organize for breakthroughs on multiple levels. In the meantime, hopefully a leader at Homeland Security is reading this book.

The authors provide a valuable resource for executives striving to assure their companies excel in a competitive and complex environment. Dave and Alex Bennet use their practical management experience and excellent insight in knowledge theory to address the challenges facing organizations in a rapidly changing world. Their explanation of the Intelligent Complex Adaptive System ICAS provides a model for successfully handling the increasing demands of a swiftly changing business atmosphere. As background, the book provides a description of the differences between Bureaucratic and World Class organizations. It explores the emergent properties of the ICAS and how it works in practice. The Bennets present a variety of new and innovative techniques for improving organizational performance. The ICAS and the processes described in this book are a roadmap for organizations to achieve sustainable competitive advantage. I highly recommend this book for executives who strive to excel in a complex and ever changing competitive environment.