Organizational Report Cards
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Book Overview
In recent years, consumers, professional organizations, government officials, and third-party payers have become increasingly concerned about how to assess the quality of the services provided by organizations in both the private and the public sectors. One new approach is the organizational report card, which compares the performance of organizations such as public schools, colleges, hospitals, and HMOs.
Format:Hardcover
Language:English
ISBN:067464350X
ISBN13:9780674643505
Release Date:March 1999
Publisher:Harvard University Press
Length:288 Pages
Weight:1.29 lbs.
Dimensions:1.1" x 6.4" x 9.6"
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