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Hardcover Organizational Performance and Measurement in the Public Sector: Toward Service, Effort and Accomplishment Reporting Book

ISBN: 0899309585

ISBN13: 9780899309583

Organizational Performance and Measurement in the Public Sector: Toward Service, Effort and Accomplishment Reporting

Legislative initiative, in response to public demands for more accountability, require public agencies at all levels of government to measure organizational performance and to report on service efforts and accomplishments (SEA). What considerations should managers use in developing performance measurement protocols? What is the experience to date in the U.S. and abroad? This collection of original articles does not represent a consensus about the...

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Format: Hardcover

Condition: New

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